Most people will have come across arrogance in the workplace but medicine is not an arena that it should have a place, or should it?
In this episode I look at the impact on patients, the public and the workforce.
Links:
Diagnostic errors and overconfidence: https://www.amjmed.com/article/S0002-9343(08)00040-5/pdf
Curiosity as a cure for arrogance: https://bjgplife.com/clinical-curiosity-an-antidote-to-medical-arrogance/
Women and sexual assault in surgery: https://www.bbc.co.uk/news/health-66775015
Missed heart attacks: https://www.bhf.org.uk/informationsupport/heart-matters-magazine/news/heart-attacks-in-women
Medical errors: https://pmc.ncbi.nlm.nih.gov/articles/PMC10896093/
Models for feedback: https://www.ausmed.co.uk/learn/articles/giving-feedback
Data on NHS complaints: https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs
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