Check out Intercom: https://www.intercom.com
FOLLOW Des: https://twitter.com/destraynor
FOLLOW Jason: https://linktr.ee/calacanis
Thanks to our partners:
LinkedIn Jobs - Post your first job free at https://www.linkedin.com/angel
Odoo - Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist
Assure - Get 20% off your first SPV at http://assure.co/angel
Show notes:
0:00 Start
1:08 Importance of charging for enterprise products from the start
6:08 Explaining the phenomenon of startups that become great companies when the idea behind them is not logical or the market is unforeseen
10:18 LinkedIn Jobs - Post your first job free at https://www.linkedin.com/angel
11:49 Investing in Notion - what he initially saw in the product, how UI helps Notion stand out, how angel investing & giving advice help hone his skills as an operator at Intercom
17:39 Common fundraising mistakes that founders make
21:48 Growth planning at a late-stage startup
24:26 Odoo - Get your first app free & $1000 off your first implementation pack at https://odoo.com/twist
25:57 How Intercom was initially pitched, the singularity of CRM platforms (Salesforce, HubSpot,Intercom, etc.), preparing for IPO & raising capital as a late-stage startup
30:52 Operating profitably, thoughts on acquisitions as a route to growth
35:02 Assure - Get 20% off your first SPV at http://assure.co/angel
36:32 Hopin's rapid rise in online events, dealing with the pandemic and being cooped up, keeping up company moral
44:13 Intercom's international offices, work from home, Slack's market penetration play, Microsoft vs. Salesforce in the 2020's
51:09 Acquisition offers, why hasn't Intercom sold yet? Pricing power in the enterprise, important product-market fit metrics
1:01:50 Thoughts on going public
Subscribe to our YouTube to watch all full episodes: https://www.youtube.com/channel/UCkkhmBWfS7pILYIk0izkc3A?sub_confirmation=1
Subscribe to TWiST Clips for all the best moments: https://www.youtube.com/channel/UCS7tJlcUA6PzVHEMo-X7ddg?sub_confirmation=1
","author_name":"Jason Calacanis"}