This is the second episode of a four-part mini-series of Beyond the Capital from SuperTech WM, in partnership with the TiPS Accelerator—a programme helping regional law and accountancy firms adopt new technology.
In this episode, host Hilary Smyth-Allen speaks to Dr Catriona Wolfenden, Director of Product and Innovation at Weightmans, a top-40 UK law firm. She shares insights from Weightmans’ participation in the TiPS accelerator programme, focusing on how trust plays a pivotal role in the successful adoption of legal technology, especially emerging tools like generative AI.
The conversation explores how the legal innovation team at Weightmans balances enthusiasm for technology with risk awareness, pilot fatigue, and stakeholder engagement. Listeners will hear how trust varies across teams, projects, and client relationships. Plus, thinking critically before launching a pilot is more important than ever.
They discuss:
Chapters:
00:00 – Introduction to TiPS and Weightmans
01:20 – Role of the innovation team and post-COVID tech shift
03:26 – The GenAI explosion and the risks of hype
05:46 – Trust as the cornerstone of successful pilots
07:03 – Legal responsibility and the “black box” problem
10:36 – The academic and cross-sector value of TiPS
12:11 – Mapping stakeholder trust and pilot impact
14:31 – Avoiding the “snake oil” trap
15:49 – Is GenAI hype, or here to stay?
17:35 – ROI challenges and market saturation
19:32 – Innovation lessons for smaller firms
21:36 – Managing disruption and unintended consequences
23:11 – One key takeaway: plan more than you think you need to
Links:
Find out more about the TiPS accelerator here
Find out more about SuperTech WM here
Find out more about Weightmans here
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