{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/602cf5f9ddc03c44b520aea3/6797b3c8673aa382e1ead965?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How CDFIs align with Consumer Duty and their role in the financial ecosystem","description":"<p><br></p><p>Welcome to Beyond The Capital from SuperTech.&nbsp;</p><p><br></p><p>This is a four-part mini-series about the Financial Regulation Innovation Lab. SuperTech has partnered with Fintech Scotland for the Lab, which is an industry-led collaborative research and innovation programme, helping to shape future financial regulation in the UK.&nbsp;</p><p><br></p><p>The programme - and this mini-series - focuses on how new technologies can deliver better outcomes for customers following the introduction of Consumer Duty regulation.</p><p><br></p><p>In this episode, host Hilary Smyth-Allen speaks to Rachel McGowan, Chief Technology Officer of Moneyline, about the impact of Consumer Duty on Community Development Finance Institutions (CDFIs).&nbsp;</p><p><br></p><p>They discuss:</p><p><br></p><ul><li>The role of CDFIs, such as Moneyline, in providing financial services to low-income households</li><li>Understanding different customer personas including the ‘forgotten customer’</li><li>The role of the Innovation Lab in developing solutions for helping address the needs of financially excluded customers&nbsp;</li></ul><p><br></p><p>To find out more about the Financial Regulation Innovation Lab <a href=\"https://www.supertechwm.com/financial-regulation-innovation-lab\" rel=\"noopener noreferrer\" target=\"_blank\">click here</a>.</p><p><br></p><p><br></p>","author_name":"SuperTech"}