{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/602cf5f9ddc03c44b520aea3/677e64ac172a299f3152df6a?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How Consumer Duty is changing Credit Unions","description":"<p>Welcome to <strong>Beyond The Capital</strong> from <strong>SuperTech.</strong>&nbsp;</p><p><br></p><p>This is a four-part mini-series about the <strong>Financial Regulation Innovation Lab</strong>. SuperTech has partnered with <strong>Fintech Scotland</strong> for the Lab, which is an industry led collaborative research and innovation programme, helping to shape the future financial regulation in the UK.&nbsp;</p><p><br></p><p>The programme - and this mini-series - focuses on how new technologies can deliver better outcomes for customers following the introduction of Consumer Duty regulation.</p><p><br></p><p>In this episode, the focus is on the challenges facing credit unions following the introduction of Consumer Duty.</p><p><br></p><p>Hilary Smyth-Allen speaks to Helen Toft, a Non-Executive Director at Advance Credit Union in Birmingham, and Elizabeth Campbell, the General Manager at Castlemilk Credit Union in Glasgow.</p><p><br></p><p>They discuss:</p><p><br></p><ul><li>How Consumer Duty is aligned with the values of credit unions&nbsp;</li><li>The financial constraints that limit credit unions' ability to innovate</li><li>How collaboration with fintechs is essential for growth</li><li>How the innovation lab provides a platform for creative solutions</li></ul><p><br></p><p>To find out more about the Financial Regulation Innovation Lab <a href=\"https://www.supertechwm.com/financial-regulation-innovation-lab\" rel=\"noopener noreferrer\" target=\"_blank\">click here</a>.</p><p><br></p><p><br></p>","author_name":"SuperTech"}