{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5fea699a9f601a4069f5a0b3/6854fb28412e0f0fbfa0e15e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"#79 Radical Customer Obsession, Amanda Stevens, Keynote Speaker and Author","description":"<p>Award-winning speaker and author Amanda Stevens shares how valuing employees is key to delivering exceptional customer experiences, drawing on powerful examples from her book Radical Customer Obsession. From her leadership insights with Richard Branson to her personal journey of resilience, Amanda reveals how curiosity, care, and culture can drive meaningful business transformation.</p>","author_name":"Graeme Cowan"}