{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5fda353b5f9eb72404a5200f/66bcd703aa8ea460a09a488d?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"0236 - Talking About Captive Centres with Dave Borowski","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5fda353b5f9eb72404a5200f/1723651722935-6baafbef-5ee3-4d85-87f8-aacdbc424e42.jpeg?height=200","description":"<p>Welcome to Design Talk, I’m Saisnehha Natraj. I am delighted to have David Borowski to talk with us today.</p><p>Dave is a Senior Partner at West Monroe, the business transformation company. Dave is an engineer by training with experience in operations, supply chain and business transformation.</p><p>First, Dave, can you tell us a little more about yourself and West Monroe?</p><p>And a question for you Allen. How did you make the connection with Dave?</p><p>Okay, back to you Dave,</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is the ‘managed services industry’ the same as outsourcing/offshoring? (Old wine in a new bottle?)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;You were recently featured in CIO magazine on the resurgence of captive centers. What is a captive center? (why might they be a good strategy?)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;How do you think Ireland Inc. fits in this space?</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Can you share your thoughts on ‘talent strategy’ and how to build and run captive centres?</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Let’s talk about the impact of ‘AI’. Is ‘AI’ is ‘location neutral’ in terms of a services sourcing strategy? (is it prompting back-shoring or is it a driver for further off-shoring?)</p><p>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Is there an expectation on captive centers to take the own lead on using genAI?</p><p>(Any more questions?)</p><p><br></p><p>Well, we’ll wrap up there.</p><p>Thank you for talking with us and sharing your thoughts today.</p><p><br></p><p><strong>Notes and mentions:&nbsp;</strong></p><p>WestMONROE - https://www.westmonroe.com</p><p>Article “Captive centers are back” by Stephanie Overby for CIO Magazine, 2024 (<a href=\"https://www.cio.com/article/1309580/captive-centers-are-back-is-diy-offshoring-right-for-you.html\" rel=\"noopener noreferrer\" target=\"_blank\">link</a>)</p><p><br></p><p><strong>Acknowledgements</strong></p><p>Music&nbsp;</p><p>Title: Voltaic Fluctuations</p><p>Artist: Ben Prunty</p><p>Source:&nbsp;&nbsp;https://www.benpruntymusic.com/</p><p>License: Non-transferable license. Permission granted by Ben Prunty</p><p><br></p><p>Cover Art&nbsp;</p><p>Title: Film strip of Zoom</p><p>Artist: Allen Higgins</p><p>Source: DaveBorowski_Cover_Art.pptx</p><p>License: CC BY-NC-SA 4.0</p><p><br></p><p>Podcast License</p><p>Design Talk (dot IE) CC BY-NC-SA 4.0&nbsp;</p><p>The license can be viewed at https://creativecommons.org/licenses/by-nc-sa/4.0</p><p>By taking part you give permission for your voice to be recorded, for the recording to be edited, and for it to be posted and published as a podcast.</p>","author_name":"Allen Higgins"}