{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5fda353b5f9eb72404a5200f/60265aa02cbccf28c67c6518?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"0063 - Dialogue before Outsourcing with Henric Malm","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5fda353b5f9eb72404a5200f/1613125854378-64a0c0260c1b3b4d3ebbf76b1f04ec6d.jpeg?height=200","description":"<p>Welcome to the Design Talk podcast. Today's team is: Fooz Alsubaie, Aoife Cooper, Viet Ho, Ivan Spiek and Maurice Farnan</p><p>Our guest for today is Henric Malm.</p><p>And our theme is Sourcing Models and Decision Making - making your mind up, how vendors make decisions to help clients to outsource?</p><p>Questions&nbsp;</p><p>-\tHow do client/vendor relationships differ across different engagements? What works, what doesn’t work?</p><p>-   Talking about starting a new engagement with a client. </p><p>-   How can vendors maintain their value proposition and differentiate themselves from competitors?</p><p>-\tIs every client/vendor arrangement unique? Why do you think that is?</p><p>-\tTrust and risk are major issues for a client, what is your strategy for winning their trust and easing their anxieties?</p><p>-\tDo your solutions always go as planned? What complexities or obstacles do you regularly encounter? How do you overcome them</p><p>-\tDoes distance matter anymore?</p><p>-\tLast question: What is the opportunity cost for the client if they don’t go for your service? Pitch it to me.</p><p><br></p>","author_name":"Allen Higgins"}