As Head of Design at IBM, Phil Gilbert helped over 400,000 employees adopt new workflows by introducing design thinking – shifting focus from products to customers. The result? Faster time to market, reduced costs, and higher employee engagement.
Now Founder of Gilbert Workshop and Managing Partner at Ten X Labs, Phil has spent his career – from start-ups to global enterprises – proving how lasting transformation at scale can be successfully achieved. He has authored a new book on the subject, titled Irresistible Change.
In this episode of Art of the (Im)Possible, Phil shares how to hardwire digital transformation into every level of a business – and why lasting results start with a new perspective on change leadership.
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