In this episode of the Acas Podcast, Terry Duffy (Strategic Lead, Acas) sits down with Professor Richard Saundry (Principle Research Fellow, University of Westminster) to discuss the benefits of upskilling line manages and giving them the confidence to address conflict at the earliest possible stage with an informal conversation.
This is a must listen for anyone with line management responsibilities, HR practitioners and anyone with an interest in good workplace relations.
Further reading: Acas blog: Skilled Managers Productive Workplaces - Translating research into workplace practice that works
Training: Conflict management skills online course
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