{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5eba63b517c8e2460c9444ee/695f9252410e1f1593194471?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Rewired HR: Building an ecosystem for continuous change","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5eba63b517c8e2460c9444ee/1767870972797-d5a928a3-b4aa-4f8a-9fec-c7f5faff922d.jpeg?height=200","description":"<p>Is it time to rewire HR? In this episode of<em>&nbsp;</em><a href=\"https://www.lacepartners.com/the-people-agenda-podcast/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>The People Agenda</em>&nbsp;podcast</a>&nbsp;host&nbsp;<a href=\"https://www.linkedin.com/in/chrishowardlacepartners/\" rel=\"noopener noreferrer\" target=\"_blank\">Chris Howard</a>&nbsp;talks to&nbsp;LACErs&nbsp;<a href=\"https://www.linkedin.com/in/kat-bernardes-452b9826/\" rel=\"noopener noreferrer\" target=\"_blank\">Kat Bernardes</a>&nbsp;and&nbsp;<a href=\"https://www.linkedin.com/in/alice-mccormack/\" rel=\"noopener noreferrer\" target=\"_blank\">Alice McCormack</a>&nbsp;who are behind our latest campaign&nbsp;<a href=\"https://www.lacepartners.com/rewired-hr/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Rewired HR</em></a>.&nbsp;This campaign explores&nbsp;our&nbsp;new HR&nbsp;operating&nbsp;model built to respond to rapid global change, moving beyond traditional structures to focus on business outcomes, agility, and&nbsp;integrating&nbsp;AI as a core part of the team rather than just a tool.&nbsp;Listen now as&nbsp;Kat and Alice give an overview of the&nbsp;model&nbsp;and why traditional operating model are no longer fit for purpose.&nbsp;</p><p><br></p><p><strong>What is the core message of&nbsp;this campaign?</strong>&nbsp;</p><p><br></p><p>HR must be fundamentally redesigned to&nbsp;operate&nbsp;as an adaptive ecosystem, not a static operating&nbsp;model. The&nbsp;traditional HR models are&nbsp;designed for stability and predictability. These models&nbsp;no longer&nbsp;fit&nbsp;an environment defined by:&nbsp;</p><p><br></p><ul><li>Continuous transformation.&nbsp;</li><li>Rapidly shifting business&nbsp;priorities.&nbsp;</li><li>AI-enabled work.&nbsp;</li><li>Rising employee expectations.&nbsp;</li></ul><p><br></p><p>Our campaign&nbsp;aims to show&nbsp;that incremental change is insufficient&nbsp;and that&nbsp;HR must be&nbsp;<strong>r</strong>ewired end-to-end&nbsp;to deliver business outcomes at speed and scale, not just efficient services.&nbsp;&nbsp;</p><p><br></p><p><strong>What are the components of the new HR ecosystem? (add&nbsp;image of model)</strong>&nbsp;</p><p><br></p><p>Our&nbsp;new&nbsp;HR ecosystem&nbsp;consists of several interconnected layers designed to move HR from a service-delivery mindset to a&nbsp;true&nbsp;commercial partnership.&nbsp;</p><p><br></p><ul><li><strong>Intelligence and&nbsp;insights</strong>: This serves as the \"brain\" of HR, using agentic AI, predictive analytics, and business-wide data to inform proactive decisions.&nbsp;</li><li><strong>Value delivery</strong>: Teams that use both fixed and flexible resources to deliver high-performance outcomes, such as building great teams or driving productivity.&nbsp;</li><li><strong>Workforce&nbsp;transformation</strong>: A flexible, deployable resource pool focused on&nbsp;organisational&nbsp;design,&nbsp;change management, and human-centric design to solve specific business challenges.&nbsp;</li><li><strong>Commercial&nbsp;relationship&nbsp;management</strong>: A strategic role focused on understanding the commercial implications of the people agenda and co-owning business outcomes.&nbsp;</li><li><strong>People&nbsp;value&nbsp;orchestration</strong>: A unified leadership team that oversees the ecosystem and ensures every investment aligns with a shared business value framework.&nbsp;</li></ul><p><br></p><p><strong>Is AI the main reason HR needs to change?</strong>&nbsp;</p><p><br></p><p>AI is a major accelerator, but not the root cause of HR’s redesign,&nbsp;even without AI HR would still need to transform. The primary drivers&nbsp;for this&nbsp;change&nbsp;are:&nbsp;</p><p><br></p><ul><li>Continuous&nbsp;business transformation.&nbsp;</li><li>Higher&nbsp;employee expectations.&nbsp;</li><li>HR teams&nbsp;are&nbsp;stretched between BAU and transformation.&nbsp;</li></ul><p><br></p><p>AI intensifies these pressures&nbsp;to adapt&nbsp;by:&nbsp;</p><p><br></p><ul><li>Enabling “always-on” service delivery.&nbsp;</li><li>Shifting 60–90% of employee queries to self-service agents.&nbsp;</li><li>Forcing a rethink of shared services and global business services.&nbsp;</li></ul><p><br></p><p>Unsure where to start with implementing AI into your business? Our&nbsp;<a href=\"https://www.lacepartners.com/the-trusted-framework-how-to-implement-ai-effectively/\" rel=\"noopener noreferrer\" target=\"_blank\">TRUSTED framework</a>&nbsp;can guide you no matter where you are in your implementation journey.&nbsp;</p><p><br></p><p><strong>Where should you start with the new HR ecosystem?</strong>&nbsp;</p><p><br></p><p>Implementation starts with understanding the specific direction of the business rather than adopting a one-size-fits-all template.&nbsp;</p><p><br></p><ul><li><strong>Step 1: Align with business strategy</strong>:&nbsp;Organisations&nbsp;must take a step back to understand where the business is going and what the future requirements for HR will be.&nbsp;</li><li><strong>Step 2: Fix core experiences</strong>: Leaders should start by fixing a single end-to-end employee experience to&nbsp;establish&nbsp;strong foundations.&nbsp;</li><li><strong>Step 3: Layer intelligence</strong>: Once foundations are stable,&nbsp;organisations&nbsp;can implement the intelligence layer and AI components more effectively.&nbsp;</li></ul><p><br></p><p>As part of our&nbsp;<em>Rewired</em>&nbsp;series, we will be&nbsp;exploring each area in detail&nbsp;all content will be added to our<em>&nbsp;</em><a href=\"https://www.lacepartners.com/rewired-hr/\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Rewired</em>&nbsp;hub</a>&nbsp;as&nbsp;it’s&nbsp;released.&nbsp;</p><p><br></p><p>Have questions or want to explore more?&nbsp;<a href=\"https://www.lacepartners.com/rewired-hr/\" rel=\"noopener noreferrer\" target=\"_blank\">Join the Rewired HR campaign</a>&nbsp;and get exclusive insights, resources, and event updates designed to help you lead the future of HR transformation. Be first to know&nbsp;as we release new&nbsp;deep-dives&nbsp;into the rewired ecosystem.&nbsp;</p>","author_name":"LACE Partners"}