{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5e8e80fb8506b8de1259efe3/6762216be33879c628a4d650?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"EP#105/126: Revisiting ‘ADDRESSing psychosocial hazards at work’","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5e8e80fb8506b8de1259efe3/1734484070131-0e525b07-1c87-4723-b26b-81b3c7c08e3e.jpeg?height=200","description":"<p><em>Trigger warning: themes of mental and physical abuse</em></p><p><br></p><p><em>Amaly Khalaf and Dr Steven Munns from the Australian Public Service Commission explore psychological safety in public sector workplaces – from the desk to the frontlines – on our third best-of episode of Work with Purpose 2024.</em></p><p><br></p><p>Creating workplaces which are both mentally and physically safe is a mission close to <strong>Amaly Khalaf’s</strong> and <strong>Dr Steven Munn’s</strong> hearts. On this episode of Work with Purpose, they talk to host <strong>David Pembroke</strong>, CEO of contentgroup, about how the public sector is working towards this – from exemplary and trustful leadership to processes grounded in evidence.</p><p><br></p><p>Amaly, principal psychologist and lead of the APS Mental Health and Suicide Prevention Unit, shines a light on the new ADDRESS program, designed to support public sector agencies and staff in building mentally healthy workplaces. Steven, assistant commissioner, Diversity &amp; Inclusion Branch, then connects this to how psychosocial hazards play out at the frontlines – for example at Centrelink or veteran’s services – and what can be done to support staff exposed to aggressive or abusive behaviour.</p><p><br></p><p><strong>Key tips:</strong></p><ol><li>Depending on what your staff are exposed to, you need to consider their different emotional well-being requirements. Have protocols in place.</li><li>Create a team environment where people can safely express their thoughts and concerns.</li><li>The ADDRESS model is there to support organisations – make sure to tap into the resources available to you.</li></ol><p><br></p><p><strong>Show notes:</strong></p><ul><li><a href=\"https://www.apsacademy.gov.au/compassionate-foundations-suicide-prevention-capability-suite\" rel=\"noopener noreferrer\" target=\"_blank\">Compassionate Foundations | Australian Public Service Commission</a></li><li><a href=\"https://www.apsacademy.gov.au/address-aps-psychosocial-hazard-suite\" rel=\"noopener noreferrer\" target=\"_blank\">ADDRESS model | Australian Public Service Commission</a></li><li><a href=\"https://www.apsc.gov.au/initiatives-and-programs/workforce-information/aps-employee-census-2023\" rel=\"noopener noreferrer\" target=\"_blank\">APS Census | Australian Public Service Commission</a></li><li><a href=\"https://openresearch-repository.anu.edu.au/handle/1885/3/browse?type=author&amp;order=ASC&amp;rpp=100&amp;authority=a7b60cb5-641d-4df4-b868-0d938a08dc93\" rel=\"noopener noreferrer\" target=\"_blank\">Violence at Work: Reducing Assault and Abuse Experienced by Frontline Staff in Public Service Roles | Dr Steven Munns</a></li></ul>","author_name":"contentgroup"}