{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5cd2c5f7a6620c474d62a136/69106f05a1e2bd265201ec54?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Building Connections: People, Technology, and Financial Services","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5cd2c5f7a6620c474d62a136/1762684593643-ee7327c9-5235-4eee-bcbc-b20c2a723001.jpeg?height=200","description":"<p>In this episode of One Vision, host Theo welcomes <a href=\"https://www.linkedin.com/in/pamela-villanova/\" rel=\"noopener noreferrer\" target=\"_blank\">Pamela Villanova</a>, VP of Digital Banking at American Eagle Financial Credit Union. They discuss the credit union's major milestone in conducting a digital banking conversion and the multi-year journey it entailed. Pam shares insights into the strategic focus they adopted, emphasizing user experience, data utilization, and the importance of partnerships. The conversation also delves into broader industry trends, such as the rapid adoption of AI and blockchain, and the importance of human connection and adaptability in the face of accelerating change. Tune in to learn about the future of digital banking and how to balance the diverse member needs and innovation.</p><p><br></p><p>00:00 Introduction and Guest Welcome</p><p>01:17 Digital Banking Conversion Journey</p><p>04:01 Strategic Focus and Challenges</p><p>06:56 Lessons Learned and Industry Insights</p><p>10:44 Balancing Member Needs and Innovation</p><p>19:28 Future Challenges and Opportunities</p><p>30:47 Conclusion and Final Thoughts</p><p><br></p><p>#AI #FinancialServices #BankingIndustry #DigitalTransformation #Innovation&nbsp;</p><p><br></p><p>Find Pamela Villanova on <a href=\"https://www.linkedin.com/in/pamela-villanova/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a>: <a href=\"https://www.linkedin.com/in/pamela-villanova/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.linkedin.com/in/pamela-villanova/</a>&nbsp;&nbsp;</p><p><br></p><p>Find Theodora Lau on <a href=\"https://www.linkedin.com/in/theodoralau/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a>: <a href=\"https://www.linkedin.com/in/theodoralau/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.linkedin.com/in/theodoralau/</a>&nbsp;</p><p>🔗My latest book: Banking on (Artificial) Intelligence: <a href=\"https://www.bankingonaibook.com/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.bankingonaibook.com/</a>&nbsp;</p><p>🔗About Unconventional Ventures and the One Vision Podcast: <a href=\"https://www.unconventionalventures.com/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.unconventionalventures.com/</a> </p>","author_name":"Theodora Lau"}