{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5cd2c5f7a6620c474d62a136/68e2fddc2ba1e616c13a1c92?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Discover the future of digital banking, where technology meets humanity","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5cd2c5f7a6620c474d62a136/1759706505642-780eb3a2-c225-4959-8bf8-544574f32ba9.jpeg?height=200","description":"<p>In this episode of One Vision, we welcome <a href=\"https://www.linkedin.com/in/seanoscott/\" rel=\"noopener noreferrer\" target=\"_blank\">Sean Scott</a>, SVP Partnership &amp; Personalization at U.S. Bank, to discuss the evolution of digital banking, and the intersection of innovation and execution. The conversation dives into Sean's journey in leading digital transformation initiatives at the bank and being customer obsessed. Sean shares his insights on the importance of blending technology and human elements, and the role of AI. We also explore the dynamics of FinTech partnerships and their potential to multiply value for customers. Tune in to learn how to be the true champion of the customer in the digital era.</p><p><br></p><p>#AI #Fintech #FinancialServices #DigitalTransformation #CustomerExperience #Leadership&nbsp;</p><p><br></p><p>00:00 Introduction and Guest Welcome</p><p>01:35 Sean's Background and Role at US Bank</p><p>03:40 Key Lessons and A-Ha Moments in Digital Banking</p><p>09:32 Empathy and Customer-Centric Approach</p><p>16:18 Partnerships Between Banks and FinTechs</p><p>20:54 Future Technologies and Their Impact</p><p><br></p><p>📍Hot Take: Who will be the Doordash of financial services?&nbsp;</p><p><br></p><p>Find Sean Scott on <a href=\"https://www.linkedin.com/in/seanoscott/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a>: <a href=\"https://www.linkedin.com/in/seanoscott/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.linkedin.com/in/seanoscott/</a>&nbsp;</p><p><br></p><p>Find Theodora Lau on <a href=\"https://www.linkedin.com/in/theodoralau/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a>: <a href=\"https://www.linkedin.com/in/theodoralau/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.linkedin.com/in/theodoralau/</a>&nbsp;</p><p>🔗My latest book: Banking on (Artificial) Intelligence: <a href=\"https://www.bankingonaibook.com/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.bankingonaibook.com/</a>&nbsp;</p><p>🔗About Unconventional Ventures and the One Vision Podcast: <a href=\"https://www.unconventionalventures.com/\" rel=\"noopener noreferrer\" target=\"_blank\">https://www.unconventionalventures.com/</a> </p>","author_name":"Theodora Lau"}