We have seen a tectonic shift across industries and business models during the pandemic. How businesses adapted to the changes on the ground was a stress test in real time. As customer behavior changed, payments changed along with them, seeing a rapid rise in contactless at point of sale and new ways to pay for all types of services via mobile and online checkouts. In looking to demystify how payments -- especially real time payments -- have changed, this week Theo and Bradley speak with Ginny Chappell, Senior Vice President, Fintech Leader, Digital Payments and Banking at FIS, about how their RealNet real time payment network will connect and empower a new wave of payment experiences.
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