{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5b8987fb8ca6d2e42f7d01e1/6adb0ac44281670f07c70bd9?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Vance Morris on Installing Disney Magic to Magically Increase Profits","description":"<p>What if the difference between an ordinary service business and a memorable one was a $5 gift?</p><p><br></p><p>Former Disney leader and author Vance Morris joins Ian Garlic to share how Disney’s customer experience principles helped him transform his carpet cleaning business. By turning an everyday home visit into a carefully designed experience, his team increased mid-tier package sales by 26%, an estimated $65,000–$70,000 in additional annual sales.</p><p><br></p><p>Vance shares the small details that shape customer perceptions, why clear systems give employees more freedom, and the importance of teaching teams not just what to do and how to do it, but why. He also introduces Walt Disney’s “plussing” approach to continuous improvement and the “kiss goodnight” that leaves customers with a lasting positive impression.</p><p><br></p><h3><u>What You’ll Learn</u></h3><ul><li>How a $5 gift increased package sales by 26%</li><li>Turning routine interactions into memorable experiences</li><li>Using attention to detail to stand out</li><li>The three words behind consistent customer service</li><li>Improving customer experience through quarterly reviews</li><li>Why the final customer impression matters</li><li>Applying Disney principles to any service business</li></ul><p><br></p><p>Whether you run a home service company, professional practice, or agency, this episode shares practical ways to improve your customer experience. Discover how to adapt Disney-inspired strategies to fit your business.</p><p><br></p><h3><u>Learn more about Vance Morris</u></h3><p>The Disnify Your Business Toolkit (free plus shipping): <u><a href=\"http://www.vancemorris.com/toolkit\" rel=\"noopener noreferrer\" target=\"_blank\">www.vancemorris.com/toolkit</a></u></p><p>LinkedIn: <u><a href=\"http://www.linkedin.com/in/vancemorris\" rel=\"noopener noreferrer\" target=\"_blank\">www.linkedin.com/in/vancemorris</a></u></p><p><br></p><h3><u>Resources:</u></h3><p>● <a href=\"https://www.linkedin.com/in/iangarlic/\" rel=\"noopener noreferrer\" target=\"_blank\"> </a><u><a href=\"https://www.linkedin.com/in/iangarlic/\" rel=\"noopener noreferrer\" target=\"_blank\">Connect with Ian</a></u></p><p>● <a href=\"http://videocasestory.com/tacklebox\" rel=\"noopener noreferrer\" target=\"_blank\"> </a><u><a href=\"http://videocasestory.com/tacklebox\" rel=\"noopener noreferrer\" target=\"_blank\">Download a Tackle Box!</a></u></p><p>● <a href=\"https://www.videocasestory.com/\" rel=\"noopener noreferrer\" target=\"_blank\"> </a><u><a href=\"https://www.videocasestory.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Supercharge your marketing and grow your business with video case stories today!</a></u></p><p>● <a href=\"https://www.youtube.com/c/iangarlic\" rel=\"noopener noreferrer\" target=\"_blank\"> </a><u><a href=\"https://www.youtube.com/c/iangarlic\" rel=\"noopener noreferrer\" target=\"_blank\">Subscribe to the YouTube Channel</a></u></p>","author_name":"Video Marketing Expert Ian Garlic discusses whats working RIGHT now with top marketers, their stories of failure and success. Ian also works live to create video marketing strategies."}