{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5b746c3f6ffab66a4f52c5e0/5cd4666e02a76cde4a0c3d5e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"#42) Communicating with Confidence | Jennifer Rock and Michael Voss Discuss Tone, Body Language, and Crutch Words","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5b746c3f6ffab66a4f52c5e0/1557423442287-9fd8a5b641895b4e0599192dc8605276.jpeg?height=200","description":"<p>Today, we’re going to discuss the most underrated career advice ever -- and that’s communicating with confidence. So many of us are focusing on the words that we say in communication -- whether that be an interview, negotiation, or just an everyday conversation with your boss.</p><p><br></p><p>But what many of us forget is the <em>way </em>we deliver those words.</p><p><br></p><ul><li>Does our body match what we are trying to say?</li><li>Do we appear unsure of what we are trying to say?</li><li>Do we appear confident?</li></ul><p><br></p><p>We are going to cover it all with two amazing experts within the world of corporate communication.</p><p><br></p><p>With 45+ years of combined experience, Jennifer Rock and Michael Voss are the founders of <a href=\"https://www.rockdotvoss.com/aboutus\" target=\"_blank\">Rock Dot Voss</a>, a communications agency that helps companies and C-level executives to produce results.</p><ul><li>Clients claim Jennifer Rock is: <em>\"Calm and organized even in absolute chaos.\" </em>And previously, Jennifer led Employee Communications teams and programs at Best Buy.</li><li>Clients call Michael Voss: <em>\"Every exec's trusted collaborator,” </em>and Michael also worked for Best Buy as Senior Director of Employee Communication.</li></ul><p><br></p><p>Both Jennifer and Michael are authors of <a href=\"https://www.amazon.com/Operation-Clusterpuck-B-S-Incorporated-Novel/dp/1634891716\" target=\"_blank\"><em>Operation Clusterpuck: A B.S. Incorporated Novel.</em></a><em> </em>The fiction tale includes workplace romances and corporate fiascos all in one, which we will discuss at the end of this podcast.</p><p><br></p><p><strong>Here's what we cover:</strong></p><p><br></p><p><em>Setting the Stage:</em></p><ul><li>Let’s talk about where this advice is going to be applicable. Does this type of communication matter apply to 1-on-1 situations?</li><li>Why is body language so important?</li></ul><p><br></p><p><em>Heart of the Content:</em></p><p>Some areas of nonverbal communication that we cover:</p><ul><li>Tone of Voice</li><li>Body Language</li><li>Gestures</li><li>Eye Contact</li><li>Crutch Words</li></ul><p><br></p><p>The format:</p><ul><li>What is the biggest mistake that people are making in the area?</li><li>Contrast this with how people <em>should</em> be communicating.</li><li>Are there any techniques, exercises, or hacks that can get people improving in each area?</li></ul><p><br></p><p><strong>Resources from the podcast:</strong></p><p>Get Operation Clusterpuck here: <a href=\"https://www.amazon.com/Operation-Clusterpuck-B-S-Incorporated-Novel/dp/1634891716\" target=\"_blank\">https://www.amazon.com/Operation-Clusterpuck-B-S-Incorporated-Novel/dp/1634891716</a></p><p>Find out more about Jennifer Rock and Michael Voss' work at <a href=\"RockDotVoss.com\" target=\"_blank\">RockDotVoss.com</a></p>","author_name":"Let's Eat, Grandma Resume Services"}