{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5afc793a028014b853c89db4/618e9789ef6c6a001ab0a5fb?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How Craig TRIPLED the Revenue on His Airbnbs—with Craig Westaway","description":"<p>Craig Westaway took over the management of a luxury short-term rental property on July 1, 2020. And in one month, he made more than the previous operator did in all of 2019.&nbsp;</p><p><br></p><p>Craig is the Cofounder and CEO of <a href=\"https://bnbbooking.com.au/\" rel=\"noopener noreferrer\" target=\"_blank\">Bnbbooking</a>, a high-end STR management company out of Gold Coast, Australia.</p><p><br></p><p>On this episode of Get Paid for Your Pad, Craig joins me to explain what he and his wife Holly do differently from ‘old school’ STR managers, describing how they create a high-end experience for guests across their portfolio of luxury accommodations.</p><p><br></p><p>Listen in for insight on meeting the high expectations of high-end guests and learn how Craig consistently TRIPLES the revenue of luxury Airbnb units by improving and personalizing the guest experience.</p><p><br></p><h2>Topics Covered</h2><p>&nbsp;</p><p>How Craig and Holly got started hosting</p><ul><li>Falling out with manager of own holiday home</li><li>Wife took over management, tripled profits</li></ul><p>&nbsp;</p><p>How Craig 5Xed the profits on a recent acquisition</p><ul><li>Invest $20K in styling and rephotograph&nbsp;</li><li>Increase price from $1K to $3K/night</li></ul><p><br></p><p>Craig’s insight on creating a high-end STR experience</p><ul><li>Beautiful styling, make sure everything works</li><li>Take steps to accommodate right # of guests</li></ul><p><br></p><p>What guests expect in a luxury STR booking</p><ul><li>Meet guests personally</li><li>Gifts (e.g.: champagne, beer and chocolates)</li><li>Midterm cleans and inspect prior to check-in</li></ul><p><br></p><p>How Craig gets 5-star reviews despite high expectations</p><ul><li>Get to know guests and personalize experience</li><li>Offer late checkout when possible&nbsp;</li></ul><p><br></p><p>How Craig finds high-end property owners</p><ul><li>Referrals and word-of-mouth marketing</li><li>SEO on website = best sales tool</li></ul><p><br></p><p>How to sell your services to a high-end property owner</p><ul><li>Listen to and align with their goals</li><li>Make them feel comfortable with you</li></ul><p><br></p><p>What Craig did to navigate the pandemic</p><ul><li>80% drop in bookings during snap lockdowns</li><li>Offer travel credits to guests forced to cancel</li></ul><p><br></p><p>Craig’s advice around accommodating weddings</p><ul><li>Create separate listing</li><li>Increase price point for wedding parties</li></ul><p><br></p><p>What Craig got out of our Legends X STR accelerator</p><ul><li>Playbook to document systems</li><li>Build team of VAs, tech guy to run business</li></ul><p><br></p><h2>Connect with Craig</h2><p><br></p><p><a href=\"https://bnbbooking.com.au/\" rel=\"noopener noreferrer\" target=\"_blank\">Bnbbooking</a></p><p>&nbsp;</p><h2>Resources&nbsp;</h2><p>&nbsp;</p><p><a href=\"https://www.uplisting.io/\" rel=\"noopener noreferrer\" target=\"_blank\">Uplisting</a>&nbsp;</p><p><a href=\"https://hello.pricelabs.co/\" rel=\"noopener noreferrer\" target=\"_blank\">PriceLabs</a>&nbsp;</p><p><a href=\"https://bnbprofessionalblueprint.com/\" rel=\"noopener noreferrer\" target=\"_blank\">BNB Professional</a>&nbsp;</p><p><a href=\"https://milliondollarhost.com.au/\" rel=\"noopener noreferrer\" target=\"_blank\">Julie George</a>&nbsp;</p><p><a href=\"https://www.youtube.com/channel/UCvwmrPfn8ff-rTlc9YoH7Bg\" rel=\"noopener noreferrer\" target=\"_blank\">Airbnb Automated on YouTube</a></p><p><a href=\"https://www.strlegends.com/\" rel=\"noopener noreferrer\" target=\"_blank\">STR Legends Mastermind</a></p><p><a href=\"https://www.strlegends.com/x\" rel=\"noopener noreferrer\" target=\"_blank\">Legends X 90-Day STR Accelerator</a></p><p>Email <a href=\"mailto:jasper@getpaidforyourpad.com\" rel=\"noopener noreferrer\" target=\"_blank\">jasper@getpaidforyourpad.com</a>&nbsp;</p><p>&nbsp;</p><h2>Sponsor</h2><p>&nbsp;</p><p><a href=\"https://www.hostfully.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Hostfully</a> [Discount Code PAD]</p>","author_name":"Freewyld Foundry"}