{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5afc793a028014b853c89db4/6160cc7241b0a30013524a8e?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Delight Your Guests by Delivering the Unexpected—with J.T. McKay","description":"<p>If you want your guests to delight YOU with five-star reviews, return visits and referrals, then you need to delight them first by delivering the unexpected.</p><p><br></p><p>But what, exactly, does that look like? How can Airbnb hosts WOW their guests in every step of the short-term rental journey?</p><p><br></p><p><a href=\"https://jtmckay.com/\" rel=\"noopener noreferrer\" target=\"_blank\">J.T. McKay</a> is the author of <a href=\"https://www.amazon.com/Airbnb-Autopilot-Hosting-Smarter-Vacation-ebook/dp/B099N2XJ96\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Airbnb on Autopilot: Save Time and Boost Profits for Your Vacation Rental</em></a>. J.T. has been investing in real estate for over 25 years, and he currently operates 10 vacation rental units in Gatlinburg and Pigeon Forge, Tennessee.</p><p><br></p><p>On this episode of Get Paid for Your Pad, J.T. joins me to discuss how to delight your Airbnb guests by delivering the unexpected, beginning with becoming a story-seller in your listing.</p><p><br></p><p>J.T. offers advice on building a personal connection through your house manual and automating guest messaging with authenticity.</p><p><br></p><p>Listen in for J.T.’s insight on WOW-ing your guests during their stay with selfie props, QR codes and V.I.G. (Very Important Guest) discounts to local restaurants and attractions!</p><p><br></p><h2>Topics Covered</h2><p>&nbsp;</p><p>What makes Gatlinburg/Pigeon Forge a popular STR market</p><ul><li>‘Vegas for families’ (amusement parks, dinner theatre, etc.)</li><li>Attracts outdoor enthusiasts for hiking and fishing</li></ul><p>&nbsp;</p><p>How to delight prospective guests with your Airbnb listing</p><ul><li>Become story-seller and make future guest hero</li><li>Shows respect for space, attracts idea guest</li></ul><p><br></p><p>How to delight your guests through your house manual</p><ul><li>Include information about YOU to build personal connection</li><li>Infuse with personality and fun, pay attention to design&nbsp;</li><li>Share restaurant recommendations and area info&nbsp;</li><li>Shoot short how-to videos (e.g.: electronic lock, thermostat)</li></ul><p><br></p><p>How to automate guest messaging with authenticity</p><ul><li>Send first morning check-in message</li><li>Use customization tags (include guest name)</li><li>Consider recording custom welcome videos</li></ul><p><br></p><p>J.T.’s tips for delighting your guests once they’re in your unit</p><ul><li>Provide basket of selfie props, incentivize sharing on social</li><li>Leverage QR codes for connecting with info quickly</li><li>Offer USB charging outlets and Bluetooth speakers</li><li>Share V.I.G. discounts to local restaurants and attractions</li><li>Give away free swag (i.e.: mugs, pens, cookbook PDF)</li></ul><p>&nbsp;</p><h2>Connect with J.T.&nbsp;</h2><p><br></p><p><a href=\"https://jtmckay.com/\" rel=\"noopener noreferrer\" target=\"_blank\">J.T.’s Website</a>&nbsp;</p><p><a href=\"https://www.amazon.com/Airbnb-Autopilot-Hosting-Smarter-Vacation-ebook/dp/B099N2XJ96\" rel=\"noopener noreferrer\" target=\"_blank\"><em>Airbnb on Autopilot: Save Time and Boost Profits for Your Vacation Rental </em>by J. T. McKay</a>&nbsp;</p><p>Email <a href=\"mailto:jt@jtmckay.com\" rel=\"noopener noreferrer\" target=\"_blank\">jt@jtmckay.com</a>&nbsp;</p><p>&nbsp;</p><h2>Resources</h2><p><br></p><p><a href=\"https://www.loom.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Loom</a></p><p><a href=\"https://www.netflix.com/title/80211991\" rel=\"noopener noreferrer\" target=\"_blank\"><em>You </em>on Netflix</a></p><p><a href=\"https://www.strlegends.com/x\" rel=\"noopener noreferrer\" target=\"_blank\">Legends X 90-Day STR Accelerator</a></p><p>Email <a href=\"mailto:jasper@getpaidforyourpad.com\" rel=\"noopener noreferrer\" target=\"_blank\">jasper@getpaidforyourpad.com</a>&nbsp;</p><p>&nbsp;</p><h2>Sponsor</h2><p><br></p><p><a href=\"https://www.hostfully.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Hostfully</a> [Discount Code PAD]</p><p><br></p><p><br></p>","author_name":"Freewyld Foundry"}