{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5afc793a028014b853c89db4/61572fb1682c78001404f922?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How to Set Up a Multilingual Airbnb—with Tracey Northcott","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5afc793a028014b853c89db4/1633103412088-b306e569dfc163f2bd90bc6c1cf96ee9.jpeg?height=200","description":"<p>It’s your job as an Airbnb host to understand the struggles your guests might face and set them up for success.&nbsp;</p><p><br></p><p>But what if your guests are international tourists who don’t speak the local language? How can you create a multilingual short-term rental to serve guests from anywhere in the world?</p><p><br></p><p><a href=\"https://www.instagram.com/traceynorthcottconsulting/\" rel=\"noopener noreferrer\" target=\"_blank\">Tracey Northcott</a> is the Founder and Owner of <a href=\"https://www.tokyofamilystays.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Tokyo Family Stays</a>, a vacation rental property management company based in Tokyo, Japan. Tracey is also the Guest Experience Specialist behind <a href=\"https://www.tracey-northcott.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Tracey Northcott Consulting</a>, a firm dedicated to helping other hosts improve their hospitality standards and maximize STR profits.</p><p><br></p><p>On this episode of Get Paid for Your Pad, Tracey joins me to discuss how to set up a multilingual Airbnb, describing how she attracts large extended families of inbound tourists to her properties in Tokyo.</p><p>&nbsp;</p><p>Tracey shares her strategies for supporting guests who don’t speak the local language, explaining the benefits of providing infographics and professionally translated information.</p><p><br></p><p>Listen in to understand why Google Translate is not good enough and get Tracey’s top tips for anticipating the needs of your international guests!</p><p><br></p><h2>Topics Covered</h2><p>&nbsp;</p><p>Tracey’s ideal guest at Tokyo Family Stays</p><ul><li>Inbound tourists or Japanese people who lived overseas</li><li>Large extended families (don’t exclude based on language)</li></ul><p>&nbsp;</p><p>What to think about as the host international guests</p><ul><li>What’s common for you not standard across world</li><li>Meet people where they are, provide tools for success</li><li>Recognize common humanity of all</li></ul><p><br></p><p>How Tracey serves guests who don’t speak the local language</p><ul><li>Infographics for toilets, kitchen appliances and HVAC units</li><li>House rules, trash/recycling info in multiple languages</li></ul><p><br></p><p>The benefits of providing infographics and translated information</p><ul><li>Save time and stress fielding calls or fixing broken items</li><li>Guests feel welcome and leave 5-star reviews</li></ul><p><br></p><p>Why Tracey suggests hiring a human translator over free apps</p><ul><li>Not too expensive, supports another small business owner</li><li>Google translate = unprofessional and not welcoming</li></ul><p><br></p><p>Tracey’s tips for anticipating the needs of international guests&nbsp;</p><ul><li>Curated links to local recommendations and list of FAQs</li><li>Step-by-step instructions for getting to STR property</li></ul><p>&nbsp;</p><h2>Connect with Tracey</h2><p><br></p><p><a href=\"https://www.tokyofamilystays.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Tokyo Family Stays</a></p><p><a href=\"https://www.tracey-northcott.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Tracey Northcott Consulting</a></p><p><a href=\"https://www.instagram.com/traceynorthcottconsulting/\" rel=\"noopener noreferrer\" target=\"_blank\">Tracey on Instagram</a></p><p>&nbsp;</p><h2>Resources</h2><p>&nbsp;</p><p><a href=\"https://www.airbnb.com/users/show/4626879\" rel=\"noopener noreferrer\" target=\"_blank\">Tracey’s Listings on Airbnb</a></p><p><a href=\"https://www.strlegends.com/x\" rel=\"noopener noreferrer\" target=\"_blank\">Legends X 90-Day STR Accelerator</a></p><p>Email <a href=\"mailto:jasper@getpaidforyourpad.com\" rel=\"noopener noreferrer\" target=\"_blank\">jasper@getpaidforyourpad.com</a>&nbsp;</p><p>&nbsp;</p><h2>Sponsor</h2><p>&nbsp;</p><p><a href=\"https://www.hostfully.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Hostfully</a> [Discount Code PAD]</p><p>&nbsp;</p><p>&nbsp;</p><p><br></p>","author_name":"Freewyld Foundry"}