{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5afc793a028014b853c89db4/613f67a8e8d2fd001380980b?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How to Leverage Virtual Assistants to Scale Your Hosting Business—with Kim Herrlein","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5afc793a028014b853c89db4/1631544858183-bd85abd7970a6aa33d0c375fb6c84312.jpeg?height=200","description":"<p>Are you still trying to do it all yourself in your short-term rental business? If you’re afraid to be away from your phone even for a few minutes or worried that you forgot to follow up with a guest, it’s time to consider hiring a virtual assistant or two—before you burn out!</p><p><br></p><p>So, what do you need to know about hiring VAs? How can they help you scale your STR hosting business?</p><p><br></p><p>Kim Herrlein is the founder of <a href=\"https://purveyorsofleisure.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Purveyors of Leisure</a>, a short-term rental management company headquartered in the Coachella Valley of California. Kim’s team focuses on large group travel, combining the comfort of a vacation rental with the luxury of resort-style concierge services.</p><p><br></p><p>On this episode of Get Paid for Your Pad, Kim joins me to explain how hiring virtual assistants has been a game changer for her Airbnb business, describing what her VA team does and how she trained them.&nbsp;</p><p>&nbsp;</p><p>We discuss the common misconceptions around hiring Filipino VAs, and Kim describes the advantages of hiring virtual assistants through an agency like <a href=\"https://www.sphererocketva.com/virtual-assistant\" rel=\"noopener noreferrer\" target=\"_blank\">Sphere Rocket</a> or <a href=\"https://www.virtualstafffinder.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Virtual Staff Finder</a>.&nbsp;</p><p>&nbsp;</p><p>Listen in to understand how hiring VAs has helped Kim transition from Hectic Host to Rising Star and find out how YOU might benefit from adding the services of a virtual assistant to your STR team.</p><p>&nbsp;</p><h2>Topics Covered</h2><p>&nbsp;</p><p>How Purveyors of Leisure caters to large group travel</p><ul><li>Boutique hotel with 6+ bedrooms on private resort</li><li>Host weddings, retreats and corporate meetings</li><li>Host on the ground available from 9am to 9pm</li><li>Offer concierge services, e.g.: private chef, massage</li></ul><p>&nbsp;</p><p>Why Kim hesitated to hire a VA for her STR business</p><ul><li>Questioned that there’d be enough work for VA</li><li>Wasn’t organized enough to hand tasks over</li></ul><p><br></p><p>The benefits Kim sees from hiring a team of VAs</p><ul><li>Fresh eyes on business, implement new ideas</li><li>VAs do guest communication so Kim can unplug</li></ul><p>&nbsp;</p><p>Kim’s unique approach to training her virtual assistants</p><ul><li>Share recurring questions + create own cheat sheet</li><li>Study for 2 weeks before communicate with guests</li></ul><p>&nbsp;</p><p>What Kim is focusing on now that she’s built a VA team</p><ul><li>Identify new properties to expand portfolio</li><li>Design work and project management</li></ul><p><br></p><p>Why Kim recommends hiring VAs through an agency</p><ul><li>Get help with hiring process, contracts, etc.</li><li>Educates you on how to best use VA’s skills</li></ul><p><br></p><p>The projects Kim’s VAs are leading in her STR business</p><ul><li>Creating social media marketing plan</li><li>Build email list for existing guest outreach</li></ul><p><br></p><p>The most common misconceptions about hiring Filipino VAs</p><ul><li>Don’t speak English well, can’t do complex tasks</li><li>Being taken advantage of with low wages</li></ul><p><br></p><p>Kim’s advice to hosts on working with virtual assistants</p><ul><li>Give sense of ownership and autonomy</li><li>Check in regularly and ask for feedback</li></ul><p>&nbsp;</p><h2>Connect with Kim</h2><p>&nbsp;</p><p><a href=\"https://purveyorsofleisure.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Purveyors of Leisure</a></p><p>&nbsp;</p><h2>Resources</h2><p>&nbsp;</p><p><a href=\"https://www.sphererocketva.com/virtual-assistant\" rel=\"noopener noreferrer\" target=\"_blank\">Sphere Rocket Virtual Assistants</a></p><p><a href=\"https://stayfi.com/\" rel=\"noopener noreferrer\" target=\"_blank\">StayFi</a></p><p><a href=\"https://www.avochato.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Avochato</a></p><p><a href=\"https://slack.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Slack</a></p><p><a href=\"https://www.linkedin.com/in/rebeccaslivka\" rel=\"noopener noreferrer\" target=\"_blank\">Rebecca Slivka</a></p><p><a href=\"https://www.hicksvillepalace.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Hicksville Trailer Palace</a></p><p><a href=\"https://www.virtualstafffinder.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Virtual Staff Finder</a></p><p><a href=\"https://www.strlegends.com/x\" rel=\"noopener noreferrer\" target=\"_blank\">Legends X Short-Term Rental Accelerator</a></p><p><a href=\"https://www.youtube.com/c/GetPaidForYourPad\" rel=\"noopener noreferrer\" target=\"_blank\">Get Paid for Your Pad on YouTube</a></p><p>Email <a href=\"mailto:jasper@getpaidforyourpad.com\" rel=\"noopener noreferrer\" target=\"_blank\">jasper@getpaidforyourpad.com</a>&nbsp;</p><p>&nbsp;</p><h2>Sponsor</h2><p>&nbsp;</p><p><a href=\"https://www.hostfully.com/\" rel=\"noopener noreferrer\" target=\"_blank\">Hostfully</a> [Discount Code PAD]</p>","author_name":"Freewyld Foundry"}