{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5acb7df6483d75cc2e0c9a20/69ee194813963c0243837ee7?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"The Gap Between What You Say and What You Reward","description":"<p><strong>Most founders have no idea how wide the gap is between the values they say the business is built on and the behaviors their business actually rewards. Not because they are dishonest — but because no one has taught them to look.</strong></p><p><br></p><p>Your team is not listening to what you say. They are watching what you reward. And every small moment of recognition, every promotion, every behavior you tolerate, adds up to a reward structure that shapes the culture of your business — whether you designed it or not.</p><p><br></p><p>In this episode, Sheena opens a three-part arc for May by naming the gap between stated values and rewarded behavior. She walks through the four most common gaps she sees in service-based businesses — rest, collaboration, quality, and boundaries — and gives you a concrete two-column audit you can do this week to see your own reward structure clearly. This is the foundational conversation for everything that follows in May, including next week's episode on culture as operational architecture.</p><p><br></p><p><strong>KEY TOPICS COVERED</strong></p><ul><li>Why your team reads behavior, not language — and what that means for your culture</li><li>The working definition of culture: what you tolerate, what you celebrate, and what you promote</li><li>Why the gap between stated values and rewarded behavior predicts turnover, burnout, and quiet quitting</li><li>The rest gap — when you say you value rest but reward late-night responsiveness</li><li>The collaboration gap — when you say you value teamwork but reward solo heroics</li><li>The quality gap — when you say you value excellence but reward speed</li><li>The boundary gap — when you say you value self-advocacy but reward constant yes</li><li>A practical two-column audit exercise for naming your actual reward structure</li><li>What closing the gap looks like in practice — and why you only pick one gap at a time</li></ul><p><br></p><p><strong>KEY TAKEAWAYS</strong></p><ul><li>Culture is the sum of what you tolerate, celebrate, and promote. Not what you say.</li><li>Every founder has gaps between stated values and rewarded behavior. The work is not avoiding the gap — it is being willing to name it.</li><li>Your team updates their mental model of your business every time you respond to a behavior. The reward structure is teaching, whether you mean for it to or not.</li><li>You cannot close a gap you have not named. The audit is the starting point.</li><li>Changing the language does not change the culture. Changing what you reward does.</li></ul><p><br></p><p><strong>RESOURCES MENTIONED</strong></p><ul><li><a href=\"https://au878tgncza.typeform.com/to/Kh5TTOb9?typeform-source=thedevaincollective.com\" rel=\"noopener noreferrer\" target=\"_blank\">Take the free Leadership Assessment </a>(3 min)</li><li><a href=\"https://portal.thedevaincollective.com/public/form/view/693f126a806d2a4c93b21f4b?_gl=1*15o2m47*_ga*MTIxMTM0NDU1Ni4xNzQ1NjI5MzIz*_ga_1V1Q44DC05*czE3NzA2NDIyMzMkbzUkZzEkdDE3NzA2NDI2MDAkajU4JGwwJGgw\" rel=\"noopener noreferrer\" target=\"_blank\">Book a Strategic Discovery Audit</a> ($997 engagement)</li></ul><p><br></p><p><strong>NEXT EPISODE</strong></p><p><em>Episode 76 — Culture as Operational Architecture. The bridge from alignment to infrastructure. Because culture isn't just what you reward — it's the systems, rituals, and defaults that shape how work actually happens in your business.</em></p><p><br></p><p><strong>CONNECT WITH THE DEVAIN COLLECTIVE:</strong></p><ul><li><a href=\"https://www.linkedin.com/company/the-devain-collective/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a></li><li><a href=\"https://www.instagram.com/thedevaincollective\" rel=\"noopener noreferrer\" target=\"_blank\">Instagram</a></li><li>Website: <a href=\"https://thedevaincollective.com/\" rel=\"noopener noreferrer\" target=\"_blank\">thedevaincollective.com</a></li></ul><p><br></p><p><strong>CONNECT WITH SHEENA:</strong></p><ul><li><a href=\"https://www.linkedin.com/in/sheenadhunt/\" rel=\"noopener noreferrer\" target=\"_blank\">LinkedIn</a></li><li><a href=\"https://www.instagram.com/sheenad1\" rel=\"noopener noreferrer\" target=\"_blank\">Instagram</a></li></ul><p><br></p><p><br></p><p><strong>ABOUT BEYOND FOUNDER-LED</strong></p><p><strong>Beyond Founder-Led is the podcast for mission-driven founders — primarily women scaling service-based businesses from $500K to $5M — who are ready to move beyond being the bottleneck in every decision. Hosted by Sheena Hunt, founder of The DeVain Collective, each episode delivers frameworks, honest reflection, and practical tools for building a business that grows without sacrificing the founder or the mission.</strong></p>","author_name":"The DeVain Collective"}