{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/5a8145b3ac34577e1adf2624/6643997c42f6710013625c28?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"New updates from OpenAI: a rundown of GPT-4o and it's impact on CX","description":"<p>OpenAI GPT4o: What's new and what's the impact on CX? Today I'm joined by Marc Bernstein, CEO, Balto, to discuss the new updates from OpenAI, GPT-4o, and what it means for the future of CX.</p>","author_name":"Kane Simms"}