{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"","title":"EP 30: Trust in the Workplace","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/5a6121d8d1a9c2d8128140c9/561ccfecac1b59304224bc267a89bb36.jpg?height=200","description":"Parents teach their children (or at least should) to be kind to others, to be trustworthy, and to work hard. The lessons we learn as children are the keys to creating trust in the workplace. In this podcast, we talk with 360 Solution Strategic Partner Jay Mathis talks about trust in the workplace. Jay has been a partner since 2008. He’s also a pastor at Grace Church in Waco, Texas. Jay works with large and small companies, city governments, and non-profits.\n\nJay talks about ways to create a win-win atmosphere in the workplace, including:\n\nListening emphatically\nFinding out what’s important to others – ask them. We’re terrible at listening as a culture.\nAvoid absolute statements like always and never.\nLook for similarities and areas of commonality.\nListening emphatically means being actively engaged with whomever is speaking. This is a sign of respect as well as just simple manners. People like good manners, it helps to build trust.\n\nAsking others about themselves is a staple to trust building. How can anyone fully trust someone that doesn’t care about anyone but themselves? The better you know your coworkers, the more productive you will be in group meetings and projects.\n\nA huge mistake that people make in the workplace is using absolutes like always and never. It is so common in today’s culture to exaggerate and using absolutes has become too common. It can lead to major miscommunication which will kill your trustworthiness.\n\nIf you want people to trust you, you’ve got to become their friend. That starts with relating with them on a personal level.\n\nBuilding trust in the workplace is vital to success and happiness.","author_name":"Chip Wilson, Randy Lane"}