In episode 157 of the Glow Journal podcast, host Gemma Dimond talks to the founder of Sarah Chapman Skinesis, Sarah Chapman.
Having worked in skin for over 25 years and having sat at the helm of her namesake brand since its launch in 2008, Sarah Chapman has been dubbed “skincare’s quiet high priestess.” Sarah was one of the first, globally, to actually combine clinically effective skincare with a luxurious experience of use, she’s the go-to facialist for London’s biggest names, and the entire reason she opened her own clinic 12 years ago was because she had a waiting list of over 250 people.
What I really wanted to chat to Sarah about was how much the industry has changed over that time, particularly from a brand building perspective. Sarah’s approach to business has always been credibility over visibility- she favours a considered build over being everywhere, and everything to everyone, all at once. I wondered if she felt that approach would even be possible for a new brand in 2026, or if the saturation of the market today demands a louder strategy.
In this conversation, recorded at Soho’s Laughing Around Studios, Sarah shares if there are skin conditions and concerns that her clients are presenting with today that they weren’t a decade ago, if she feels our understanding of what “healthy skin” really means has changed with the rise of social media, and why she, perhaps controversially, doesn’t really believe in skin types.
Read more at glowjournal.com
Follow Sarah Chapman on Instagram @sarahchapmanlondon
Stay up to date with Gemma on Instagram at @gemdimond and @glow.journal, or get in touch at hello@gemkwatts.com
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