Everyone thinks competitive advantage is built in the boardroom. It isn’t. It’s built in the middle; by the managers who make hundreds of calls every day about standards, priorities, and people.
The higher up you go, the less visibility and control you have over what happens below you, which is why you have to build the conditions for your middle managers to get it right without you.
If you want to take a deeper dive into how you can enable the leaders below you, have a listen to Ep.394: Competitive Advantage is Built in the Middle.
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