{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/2c42c293-e9b8-4bf2-bff0-0364cbcc2a88/e6abc41b-2d14-4cc8-80d7-49c589498356?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Listening to the customer with Made.com","thumbnail_width":200,"thumbnail_height":200,"thumbnail_url":"https://open-images.acast.com/shows/611f7e524804728df2143e04/611f7e6e5a304c001387c592.png?height=200","description":"<p>In the final episode of this series, Piers Linney meets Julien Callede, the co-founder of revolutionary online furniture brand&nbsp;<a href=\"http://made.com/\" target=\"_blank\">Made.com</a>. They discuss how curation and customer feedback has been central to the company's success, alongside a made-to-order model which means they can minimise overheads and the need to hold stock.</p>","author_name":"NatWest"}