{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/24ba8dd2-2ed5-4ec2-aa30-8522e1e9e521/1828a2fa-b3e6-4642-a3ca-718e4a52d02f?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"Atlanta Business Radio Goes Inside Turner Field","description":"<p><strong>Ryan Magnon/Chick-Fil-A</strong></p>\n<p>Ryan Magnon is a Senior Manager of Hospitality and Service Design at <a title=\"Chick-Fil-A\" href=\"http://www.linkedin.com/company/chick-fil-a?trk=ppro_cprof\" target=\"_blank\">Chick-fil-A Corporate</a>.  He has expertise in the following improvement and business excellence practices over the past 15 years. Hospitality Industry: Customer and Client Experience, Quality Management Implementation, Service Excellence Training, Leadership Best Practices, Employee Selection and Onboarding, Customer and Employee Engagement, Business Metrics Analysis, Survey Feedback Design and Implementation, Process Improvement Team Facilitation and Excecution, Problem Resolution and Service Recovery Certification, and Strategic Planning.</p>\n<p>As a US Air Force Officer: Operational, Logistics, and Health Care Quality Improvement Initiatives including Six Sigma projects and manpower optimization.</p>\n<p>With E-Business Internet and Technology Companies: Supply Chain Technology...","author_name":"Atlanta Business Radio"}