{"version":"1.0","type":"rich","provider_name":"Acast","provider_url":"https://acast.com","height":250,"width":700,"html":"<iframe src=\"https://embed.acast.com/$/11a7f7fa-c58e-5d12-a59c-8b912694d5f2/695577fd4833761f1d537647?\" frameBorder=\"0\" width=\"700\" height=\"250\"></iframe>","title":"How the Eurostar chaos *should* have been handled","description":"<p>Right at the end of 2025, tens of thousands of passengers had their New Year plans wrecked when a problem in the Channel Tunnel. </p><p><br></p><p>30 trains linking London St Pancras International with Paris, Brussels and Amsterdam. </p><p><br></p><p>Paul Charles, chief executive of the PC Agency, used to be director of communications for Eurostar – and gives me his no-holds-barred view of how events unfolded.</p><p><br></p><p>This podcast is free, as is Independent Travel's weekly newsletter. Sign up <a href=\"https://www.independent.co.uk/newsletters\" rel=\"noopener noreferrer\" target=\"_blank\">here</a> to get it delivered to your inbox.</p><p><br></p>","author_name":"The Independent"}