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An Unorthodox CEO
Richard Cripps: Navigating Partnership, Acquisitions & Pressures
This week, Steve chats with Richard Cripps about life as a solicitor, the challenges of being a Managing Partner, and what it was like navigating the acquisition of Rix & Kay. Discover the differences between a Managing Partner and a Managing Director, hear how Richard balances pressure with leadership, and why some of the hardest decisions were also the right ones for the business.
00:00 Intro
02:28 Why Richard became a solicitor & growing up
07:10 Where he trained & his first job
08:48 What partnership was and is now
10:56 Taking partnership for the first time & joining Rix & Kay
12:28 Differences between Managing Partner (MP) & Managing Director
15:04 The challenges of being a MP - wearing lots of hats
20:10 Why mid size solicitors are having to adapt
23:20 What a Solicitors fall back position of comfort is
24:12 How the market has changed for Soliciting businesses
27:40 Richards thoughts on AI in Law
31:40 The process of Rix & Kay being acquired
37:00 Toughest challenge faced as MP
39:11 Why Richard joined Vistage & the benefits
43:57 Life as a Partner at Knights - how Richard managed the change
45:54 How Richard switches off
50:00 Advice for anyone striving for senior roles in Law
53:05 Quickfire Questions
1:00:05 Outro
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8. Dr Nick Harvey: Prevention, Lifestyle & the Future of Healthcare
01:04:23||Season 3, Ep. 8Listen as Steve chats with Dr Nick about the focus on prevention in the healthcare industry, what is driving unhealthy lifestyles & the innovations happening within the industry! Plus, we chat about the importance of sleep and get some tips on ways to help you fall asleep quicker!00:00 Intro01:40 The links between exercise & health05:00 Did Nick always want to be a doctor & his journey08:04 Differences between UK Health Service & New Zealand09:35 The changes in the NHS over the last 20 years12:15 The rise of Health Anxiety & the work on prevention14:45 What is driving unhealthy lifestyles17:30 South Downs Health Care & where the idea came from24:12 How SDHC has filled a gap in the Sussex Area26:30 What changes Nick would like to see30:00 How AI is being used 33:22 The Sussex PCPC Board 35:30 Nick's role as chair in Sussex Integrated Health36:13 What Nick hopes healthcare will look like in 10 years & what we can do42:13 The importance of sleep for our health50:20 Quickfire Questions01:02:33 Outro
6. Oliver Towner: Taking the Reins of a Family-Run Funeral Business
01:02:32||Season 3, Ep. 6This week's episode, Steve chats with Oliver Towner all about what it's been like taking on a 150-year-old family-run business, the ins and outs of the funeral industry & its biggest misconceptions. Plus, Oliver shares what it was really like working his first funeral, navigating Covid & why sustainability is a growing factor in all funerals.00:00 Intro01:58 Growing up in a family business03:12 What Oliver did before joining the business05:30 First day working on a funeral & the day to day jobs08:38 Biggest misconceptions about funerals & funeral directors10:30 Furniture side of funerals13:00 Oliver taking on the role as Managing Director & the transition from taking over from his dad19:50 What covid was like in the funeral industry23:35 Hardest point of Olivers time so far25:31 Olivers release from the pressures28:50 Olivers ‘Baptism of fire’30:27 Olivers plans for the business34:10 Biggest changes Oliver has made35:20 Sustainability in the industry38:52 Why Towners dont do any specific marketing42:30 How data works in the funeral industry44:54 Biggest risks going forward in the industry47:00 Grief & Death - why dont we talk about it53:00 Quickfire Questions59:40 Outro
5. Sarah Southerden: Journey to Team Leader
36:40||Season 3, Ep. 5This week on An Unorthodox CEO we are joined by Sarah Southerden Lee's wife and friend of Steve & Paula! Listen as Steve & Sarah chat all about how she found her way into finance & how she worked her way up. Plus, find out how Sarah met Lee & how many pairs of shoes she owns...00:00 Intro01:40 Sarahs life growing up03:15 How she found her way into finance08:15 Best part of Sarahs job10:40 Working from home & productivity13:40 Becoming a Team Leader17:20 Anxiety & overcoming it20:21 How Sarah met Lee22:54 Sarah, Lee, Steve, Paula & their friendship23:51 Sarahs thoughts on Lee joining the business26:00 Looking in on the challenges of Sussex Beds28:20 Quickfire Questions34:30 Outro
4. Colin Adams: An Original Sussex Beds Team Member
38:45||Season 3, Ep. 4On this week's episode of An Unorthodox CEO, Steve chats with his friend Colin and original member of Sussex Beds all about what the business was like in the 80's and how its change to now. Plus, they chat about Colin's job in Windows, some contentious quickfire questions and how Steve & Colin work together on the Gangshow!00:00 Intro02:20 How Steve & Colin met04:50 Why Colin ended up working at Sussex Beds07:10 Colins jobs at Sussex Beds08:10 What is was like moving from general furnishings to beds10:20 Funny memories from the opening days11:47 Opening ‘Little Bexhill’13:10 How the opening of Haywards Heath changed the business16:22 Colin became Steves manager18:50 Hiding in wardrobes…20:00 The opening of Eastbourne Shop & the sport shop21:30 Colins jobs in the Window industry22:50 Watching Sussex Beds evolve & what that was like & why good team is so important24:10 Stage Managing Gangshow27:19 Performing in Gangshow & other shows28:54 Quickfire Questions36:31 Outro
3. Mark Shine: From the Shop Floor to Regional Manager
56:31||Season 3, Ep. 3On this weeks episode, Steve and Mark chat through his life before Sussex Beds and the jobs that led him into sales, how he has worked his way up with at Sussex Beds starting as a Sales Advisor and his journey to Regional Manager, plus how he de-stresses after work!Question: Ketchup on Lasagna? Yes or No... Let us know in the comments!00:00 Intro01:56 Life before Sussex Beds04:38 How made his way into Sales09:53 Starting as a sales advisor with us14:40 Going from a big to a small business16:20 Becoming Uckfield Store Manager18:45 Taking the leap to manage a brand new store20:37 Becoming a Regional Manager & the kind of manager Mark wanted to be26:00 80% people management and how that works27:10 Hardest part of his job29:44 How Mark has changed over the last 10 years33:40 Mark & his family36:20 Hobbies & how he de stresses45:55 Quickfire questions54:00 Outro
2. Oliver Bowen: Working in the World of Premium Beds
46:38||Season 3, Ep. 2In this episode of An Unorthodox CEO Steve chats with Oliver Bowen all about the premium bed world. Oliver has been in the industry for over 20+, listen as they chat about how he got into the industry, the businesses he worked for and what he has learnt along the way.00:00 Intro01:50 How Oliver got into beds05:50 His time at And So To Bed & why the business changed11:00 Why looking for the ‘why’ is so important13:10 Olivers role at Feather & Black 14:19 Working out where the brand should sit in the market18:24 Moving to Hästens - working in the luxury sector22:30 Olivers job now working with Carpe Diem23:50 How Carpe Diem design their beds25:12 How Carpe Diem started27:15 Biggest challenge of bringing in a premium supplier into the UK29:30 Your team on the floor make a huge difference31:30 What has changed most in the bed industry over the last 20 years35:37 Quickfire Questions44:30 Outro
1. Shane Nye: Finding the right seat
38:00||Season 3, Ep. 1We are back! Its 2026, and season 3 is here! Listen as Steve and Shane chat through why he decided to take the job at Sussex Beds, how he moved through the roles and when he finally found his right seat!Plus, like cooking steak? Listen for Shane's top tips!00:00 Intro01:31 Shanes life before Sussex Beds04:00 How he ended up at Sussex Beds05:55 Why did the initial job appeal to him07:01 Working with Sarah (his fiance)10:40 Working in sales as a ‘Sleep Consultant’11:50 Moving on to being a Store Manager14:31 A move into the office working on the website18:50 The catalyst of becoming IT Manager23:30 Benefits of in-house skills24:17 Working with Matt & Chris in IT27:28 Learning to train someone29:30 Quickfire Questions36:52 Outro
7. Up Close & Personal - Goals & Aspirations for 2026
01:11:24||Season 2, Ep. 7Its our final episode of 2025! So we thought we would share with you our goals & aspirations for 2026. Listen as Steve and Victoria share their 2025 goals and if they completed them, plus their goals & the office team's goals for 2026. Have you got a goal? You can share with us in the reviews!00:00 Intro02:30 Goals & SB Meetings03:20 Steve's Goals for 202503:30 Steves' 1st Goal06:30 Steves' 2nd Goal08:02 Steves' 3rd Goal09:00 What Steve wanted to do as a leader in 202511:20 What Steve wanted to spend more time on in 202514:30 Steves 3 Personal Goals for 202618:25 Steves' 3 Goals as a Leader22:40 Victoria Goals for 202525:20 Victoria's Goals for 202628:18 Sarah's Goals 33:23 Grace's Goals39:25 Paula's Goals45:15 Matt's Goals50:39 John's Goals56:20 Sue's Goals1:00:56 Lees' Goals1:08:39 Outro