Digital Workplace Impact

Podcast by Digital Workplace Group

The podcast where DWG's Nancy Goebel investigates and explores ideas, practices and people impacting the new digital worlds of work. (Paul Miller now hosts a new podcast, alongside Shimrit Janes, called Nature of Work: h

Episode 91: A bold dream for the future of knowledge workers

“Hybrid working is a way of making our employees and customers happier, and allows us to make our organization a healthy and productive one.”Isabel deClercq, author ofHybrid Working: A ManifestoOne of the hottest topics in our industry circle right now is the notion of hybrid working. Isabel deClercqis a lover of hybrid work because it bringstogetherher favourite topics: lifelong learning through asynchronous knowledge sharing; productivity through focus and technology; digital language; and enhanced self-consciousness.In this episode, Isabel, founder of Connect | Share | Lead, trend catcher, fire starter, sparkle architect and respected author, joins Nancy Goebel to share more about her third book,Hybrid Working: A Manifesto.The book is a reflection on howknowledge workerscanbringtheireffectiveness, creativity and wellbeing at work to the next level,lightingthe way through seven suggestions.In this fascinating discussion with Nancy, Isabel shares the inspirationsfor her work to dateand her dreamsfor the future.Sheoutlines five of the seven key ideas from the book, highlighting those that are most pertinent to digital workplace practitioners.As the discussion develops, they talk about the importance of using our time wisely through ‘high value activities’ and ‘slow thinking’, and explore why and when colleagues should come together in person.Show notes, links and resources for this episode: Hybrid Work: A Manifesto, by Isabel deClercqSocial Technologiesin Business, by Isabel deClercqDearIjeawele, or A Feminist Manifesto in Fifteen Suggestions, by Chimamanda Ngozi AdichieUtopia, by Thomas More

Episode 90: The Decade of Courage – time for workplace change that matters

In this episode of Digital Workplace Impact, Nancy Goebel is joined by Paul Miller, CEO and Founder of DWG, thought leader and co-author of the ground-breaking book Nature of Work. We hear from Paul about the recently released second installment of his Decade of Courage Manifesto.The first Decade of Courage Manifesto, published in 2020, was a brave and bold actions-based document, which acknowledged the major issues that were concerning us pre-pandemic, including climate crisis, injustice, income inequality, and particularly the effects of these on workplaces. Now, in more reflective mode, the second installment of the Manifesto, subtitled The year of change that matters, explores what’s happening in 2021, post-pandemic, including the huge and unexpectedly rapid shifts occurring in work right now. There are deep insights into the changes in people’s feelings towards work, the relative efficiencies of in-office and remote working, and how hybrid working can transform lives. The new Manifesto edition poses the questions organizations should be asking related to our human experience of the crisis and the evolving state of work – and offers some solutions to consider. As well as these reflections, the episode contains many practical recommendations that will enable digital workplace teams to prepare their organizations for change – both today and in the future.Show notes, links and resources for this episode:Download Decade of Courage Manifesto – The Year of Change that Matters

Episode 89: How the workplace pendulum is swinging at Braze, DoorDash and Herman Miller

The global pandemic initiated a great swing in the workplace pendulum from traditional office-based, 9–5 work structures to largely remote and hybrid working environments that have changed the workplace forever.As we emerge now into a world shaped by the pandemic, with return-to-office strategies front of mind, the pendulum is starting to swing back towards traditional, physical workplaces. Finding the right balance of how to support both remote and in-office work spaces and cultures will enable organizations to rest somewhere in the middle of the pendulum and provide more options and flexibility for when, where and how we will work.In this episode of Digital Workplace Impact, Nancy Goebel is joined by executives from Herman Miller,DoorDashand Braze, all living examples of how such workplace pendulum swings have impacted their own organizations, with lessons learned along the way that they are now drawing on as they prepare for future change.Discussing key challenges and top priorities for hybrid working, this fascinating conversation explores ideas around agile thinking, the need to tolerate ambiguity and how to turn ‘TBD’s’ into tangible action, helping digital workplace practitioners to pave the way for a balanced and thriving employee experience, no matter which way the pendulum swings next.Guest speakers:Ryan Anderson,VP Global Research and Insights,Herman Miller;Eric Kerr, Program Manager of Workplace Planning,DoorDash; andSusieYoud,Senior Manager of Workplace Experience,Braze. Show notes, links and resources for this episode: 

Episode 86: Diving into DWG’s latest organizational readiness thinking

The saying ‘Change is the only constant’ took on a new resonance during the global pandemic as disruptive change happened with velocity, transforming organizations and their working structures overnight.COVID-19 has frequently been described as the greatest accelerator for digital transformation, forging alternative ways of working and giving new meaning to how, when and where ‘work’ is done – whether or not organizations and their people were ready for such levels of change. ‘Organizational readiness’ not only explains and provides a framework for how quickly we are able to respond to disruptive change, but also how we move forward to reorganize and regenerate in orderto ultimately build back stronger.In this episode of Digital Workplace Impact, Nancy Goebel is joined by Shimrit Janes, Director of Knowledge for DWG, who shares insights into how organizational readiness frameworks have evolved over time, as she takes a fresh look at DWG research on this topic from 2016. She considers what has changed in this space during the global pandemic as well as what we have learned over the course of the year.Diving into three key areas of ‘readiness’ for digital working – organizational systems, team cultivation and individual capability – this enlightening conversation shares new thinking and practical recommendations for digital workplace teams to enable their organizations to be ready for change today and in the future.Guest speaker: Shimrit Janes, Director of Knowledge, Digital Workplace GroupShow notes, links and resources for this episode:Free report excerpt:Organizational readiness: What digital workplace teams need to knowWorkgrid resource: Evolution of the digital workplace: Are digital experience layers the next frontier?