Business Leader

In 2006 Julia Hartz started a company with two co-founders in Silicon Valley. They wanted to shake-up how people bought tickets for events through using mobile phones and QR codes. Eventbrite started by facilitating meet-ups in the tech community. But last year it issued more than 300 million tickets for 5 million events around the world and the company was valued at more than $1.8bn when it floated on the stock market in 2018. In this episode of Business Leader, Julia Hartz, the chief executive of Eventbrite, explains how her background in television gave her a vital skill for scaling-up a business - how to tell a story - and the story behind this business. 

In 2017 Tom Leathes decided it was time to give the second-hand car market a digital update. With his two best friends and long-time business collaborators, Alex Buttle and Harry Jones, he co-founded Motorway. Investors spotted the potential and by 2021 the company was another British unicorn, valued at more than $1bn. The platform handled £2.2bn worth of transactions in 2023, helping customers sell their second-hand vehicles to a network of more than 5,000 verified car dealers. The three co-founders have a shared history as a team of serial entrepreneurs. They've set up more than five companies. Failures and setbacks, it turns out, have taught them as much as the successes.

Lord Mark Price spent more than 30 years working for the John Lewis Partnership, including eight years as the boss of Waitrose. He then joined the government as trade minister before founding his own business, WorkL, which tracks the happiness of employees. In this episode of Business Leader we explore what he has learned about running a business as well as the past, present and future of the John Lewis Partnership, and why businesses are underestimating the importance of their staff being happy. Plus, we explore what it was like trying to do post-Brexit trade deals and how he initially wanted to be a professional golfer...

The story behind Manchester-based travel company Travel Counsellors and why it might be the company with the best reviews in the UK. Steve Byrne, the long-serving chief executive, explains why customers and staff rate it so highly, why you may not have heard about the company until now, and why it has ambitious plans for the future. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com

In 1989, Mark Dixon had an idea - the traditional office didn’t work for many businesses and they needed something more flexible. More than 30 years later, he has been proved right. IWG, the business he founded, is now worth more than £2 billion and runs 4,000 serviced offices around the world, which millions of people use to do their jobs as flexible working has taken off. But it has been a challenging and sometimes lonely battle to get IWG to this point. This is a story that involves rapid growth, Chapter 11 bankruptcy and flashy new rivals… This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com

Josh Bayliss was appointed as the chief executive of Virgin Group by Sir Richard Branson in 2011. He works with an array of Virgin branded-businesses, 70,000 employees but just one shareholder - the Branson family. It is a unique job with unique challenges and unique opportunities. This is the story behind the Virgin brand and how Josh Bayliss ended up running it… This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com

Kevin McCabe tells the story of how he built a property empire and then ended up running Sheffield United, his beloved football club. It is a story that has highs, lows, controversial goals and legal battles This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com

In 2018 the founder of Tide, George Bevis, stood aside as chief executive and was succeeded by Oliver Prill. Since then Tide has grown rapidly. It has gone from being a promising financial technology start-up to a company whose online banking services are used by one in 10 small and medium-sized businesses in the UK. In this episode of Business Leader, Oliver Prill discusses the challenges of becoming chief executive, how to disrupt the financial services industry and why regulators may hold back innovation in the UK. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit offtolunch.substack.com