How Does Empathy Impact CX? | Jess Rix | Sunsuper | Part 4

Season 6, Ep. 4

In this final episode of the Empathy in CX series, brought to you by our friends at Genesys, we speak to Jessica Rix, Head of Customer Interactions at Sunsuper to explore the work they’re doing to deliver more meaningful, authentic and empathetic customer experiences at scale.

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