Serious Soft Skills
SSM 94: Escalation Pause
Dr. Porterfield continues the discussion from Soft Skills Minute 91 - when should you escalate things to the boss?
75 Coaching With Neal Woodson Part 1
Bob Graham interviews author, trainer, and expert coach Neal Woodson Part 1
SSM 157: Defaulting
Bob discusses the power of defaulting to YES rather than immediately saying NO