Serious Soft Skills
SSM 72 Administrative Professionals' Day Is A Really Bad Idea
Bob Graham, cofounder of Serious Soft Skills LLC, explains why he thinks Administrative Professionals Day is bad for any organization. See if you agree.
75 Coaching With Neal Woodson Part 1
Bob Graham interviews author, trainer, and expert coach Neal Woodson Part 1
SSM 157: Defaulting
Bob discusses the power of defaulting to YES rather than immediately saying NO