Serious Soft Skills
Serious Soft Skills Minute 18: Are You Really Listening?
Dr. Tobin Porterfield, cohost of the Serious Soft Skills Podcast, gives an example of where he wasn't listening as well as he should have and he got called out on it.
75 Coaching With Neal Woodson Part 1
Bob Graham interviews author, trainer, and expert coach Neal Woodson Part 1
SSM 157: Defaulting
Bob discusses the power of defaulting to YES rather than immediately saying NO